Terms and Conditions

Welcome to CEMEV Stores. By accessing or using our website https://www.cemevstores.com/ and purchasing from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Overview

CEMEV Stores is located at:

No.358, Ground Floor, Anna Salai, Thousand Lights, Chennai – 600006
Phone: +91 8189811199
Email: thl.chennaiecomotors@gmail.com

We specialize in the sale of electric scooters and EV spare parts. These Terms govern your access to and use of our website and products.

2. Use of the Website

• You must be at least 18 years old to use this site or make a purchase.
• You agree not to misuse the website or engage in any activity that disrupts its functionality or compromises security.
• Any unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.

3. Product Descriptions and Availability

• We strive to ensure all product descriptions, images, and pricing are accurate.
• In case of errors (e.g., incorrect price or stock status), we reserve the right to cancel or modify the order.
• All products are subject to availability and may be withdrawn at any time.

4. Orders and Payments

• Orders are considered confirmed only after successful payment.
• We reserve the right to cancel any order due to pricing errors, suspicious activity, or product unavailability.
• All payments must be made through our approved payment gateways.

5. Shipping & Delivery

• Orders are usually processed within 2-3 business days.
• Delivery timelines depend on the destination and product type.
• You will receive tracking information once the order is dispatched.

6. Returns and Service

• EV scooters are not returnable once delivered. However, post-sale service will be provided in accordance with the warranty terms.
• Spare parts and accessories are returnable within 7 days if damaged or defective.

7. Warranty and Service

• Warranty coverage (if any) is product-specific and will be communicated at the time of purchase.
• For service or warranty claims, customers must contact us through the provided support channels.

8. Intellectual Property

• All content on this website (including text, images, logos, and graphics) is the intellectual property of CEMEV Stores.
• No part of this website may be reproduced or used without prior written permission.

9. Limitation of Liability

• We are not responsible for any indirect or consequential loss or damage arising from the use of our products or website.
• Our liability is limited to the value of the product purchased.

10. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website after updates implies acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.